United States Postal Service 2273 Church Avenue, Brooklyn, NY 11226

"This post office has been the worst and gives me PTSD. I legit hate post offices because of this post office from childhood. So here I am at 9:27am, standing outside and they’re not open. No one to give any notice or directive. The door slightly open with the key in it, like that’s safe or smart. And USPS doesn’t do enough, because it’s in a black / Caribbean neighborhood and they don’t care. I called the 800, god forbid you’re able to get someone on the phone to find out what’s going on. 9:40 am there’s ppl inside and no one has come you say anything."

"Debbie at this post office is THE BEST. She handled our kids' passport applications with humor and efficiency. She's an absolute delight. Come with all your documents and application properly completed and you'll be in and out in no time. THANKS, DEBBIE!!"

"Was a bit nervous because of the reviews but had a really lovely experience. Mrs. Carlene greeted me with a smile and patiently explained the mailing conventions I didn’t know, and confirmed prices with me before proceeding. The setup was two lines, #2 for general mailing was shorter and moved faster than #1 for packages, which makes sense to me. Truly a positive experience and no longer dreading my next USPS trip. Thanks Mrs. Carlene!"

"If I could give this PO zero stars, I would. It’s is a clear example of incompetency. I don’t know if the postal carrier knows how to read, or if they purposely loose my mail. This is highly unacceptable, 3 packages in the same month? How is this even possible? Then when you go to the PO, they’re telling you to write a report and send it somewhere. I never pay attention to dead ends. I just want my mail. I’m sitting at home all day, literally monitoring the package “out for delivery”, only to see it “delivered in or at mailbox”, but nothing’s there. So absolutely SICK OF INCOMPETENCE. Hire some responsible reliable people, please."

"I went for a passport application which requires appointment, the service was delayed, but actually fast. What's terrible there is the regular mailing services, too many things are for one line alone with usually only one person, if you're lucky two, working on that (drop offs, pick ups, stamps, money orders and something else) and the other line just for a couple of things. This post office has always been busy but you never saw lines moving at such a slow pace."