Sunrise Postal Center

"This establishment is very unprofessional, there seems to be an issue every time we have to pick up a package. We used this location as a UPS pickup and were told that we had to pay for delivery. The delivery has already been paid for! I'm not sure what kind of scam they're running but I'm going to report it. We will never use this location again!"

"Don’t ship packages using this company they will steal your package they don’t scan pre paid packages labels for the usps into the system and give out fake receipts just to keep the package …. steal your money and give you the run around with no proof of tracking or delivery of your product"

"When I walked In, I noticed no one was at the front but instead I heard a movie playing. This is not an issue cause if there’s no customers then sure you can hang out. This issue was I yelled “hello” about 4x and banged on the desk before I finally got his attention. The worker himself is extremely nonchalant however, When I asked a question he sometimes talked over me. But the worst part is that as I was just standing there, I noticed something moving and when I went to look at it I knew it was a bug. I would suggest them fumigating their establishment and teaching proper communication skills for better service"

"It’s been 72 hours and my packages have been stuck at scanned but located in system. These are 5 packages worth lots of money and the gentleman cannot recall if/when the packages were picked up. He’s been guesstimating but cannot tell me where the packages are. I’m concerned that either my packages were never shipped or he’s lost them. I’ve been patient but I’m exceptionally upset at the customer service. I’ve called over 8X between Sunday and Tuesday and no one has answered. I’ve left voicemails as well. When I returned to the office yesterday I was told my packages were picked up, yet I could see a bag full of packages behind the desk. Additionally he told me to call the number on the receipt which no one answered. Something isn’t adding up. Potential customers you’re better off going directly to the post office to avoid the mess."

"Don’t even deserve 1 star! First of all customer service is trash!!! I called like 10 times and no one picks up the phone. I took a very large package there as return and the company never received it nor can they locate it. And I’m still being charged for it because it looks like it never was returned! I went there physically to investigate and it wasn’t there so it was picked up or someone took it. Honestly after reading these reviews I believe it was stolen by Sunrise postal center. I had a drop off receipt and they still couldn’t trace the package. The front desk guy was questioning if I ever brought it there that day. This is the first time I ever went there! If they can’t keep good records why are they a service to this community? If they are stealing people’s packages they should be closed for good!!! I’ve learnt now at my own expense!"