US Post Office 1504 Saint Johns Place, Brooklyn, NY 11213

"Winston was very helpful, friendly, and professional, taking care of business and helping everybody that came through the door, answering the phone, and just all around great. I appreciate this business so much. ***make sure to call ahead to ask about hours***"

"I’ve had mixed experiences here. One time, they were very helpful & nice; one time, just okay, but still fine; but today, I hauled a heavy box there when their hours say open online (10am on a Friday) and they’re randomly closed ugh. Don’t trust posted hours, call ahead."

"The merchant wanted to know what I was “mailing” literally. I responded nothing hazardous, nothing illegal, nothing liquid. He responded, “I need to know exactly what you’re mailing? You have to tell Me?!” I repeated again, nothing hazardous or liquid; nothing illegal. He said I Have to “tell him!” Over 45 years going to the post office, never ever has the postal worker “demanded” to know what I was mailing? And then refuse me because I did not tell them! He will never again get my business. Who does that?"

"This location is unreliable and poorly staffed. The gentleman who runs the place is never there and is always in a terrible mood and disrespectful to customers. Don't trust the hours on Google or when you call them. He closes and opens up shop at random times. Your best bet is to get there at least an hour after they open and an hour before they close. The location is also closed during the lunch hour, when most people have time off work to run to the post office. But I supposed these grievances are to be expected when interacting with a monopoly. They have no fear of competition or any incentive to be of better service to their community. I walked here in the middle of a heatwave 30 minutes after the listed open time and there was no signs of life, the metal gate still pulled down. All around a major inconvenience, and I say that while even grading on a curve for the USPS."

"A number of the reviews of this place seem to have confused it with the actual post office two blocks away. This business is not, in fact, a government-run post office, but rather a private printing and shipping store. The reviews mentioning that the store is not always open during its posted business hours are correct. However, the customer service here far outweighs the disadvantages relative to the post office two blocks away: (1) This place is open later than the post office, so if you have to ship something between 5:00 and 6:00pm, you’re usually able to. (2) There’s almost never any line, and the staff (usually the owner) is actually quite helpful. (3) You can do both UPS and USPS business here, which is useful for things like Amazon returns. (4) You can pay to have the staff pack things for you, so you don’t have to worry about doing it yourself. (This has been ~$10 when I’ve done it.) The main downside, other than the inconsistent hours, is that they don’t seem to be able to hold USPS deliveries for pickup. Picking up deliveries is one of the most time-consuming things to do at the post office two blocks away, so it would be nice to have this place as an alternative for that. (I will update this review if I figure out how to do this.) This place also does printing jobs, but I can’t speak for that based on my personal experience."