Robinson Family Jewelers 3 Groton Avenue, Cortland, NY 13045
About the Business
Welcome to Robinson Family Jewelers, a cherished family-run jewelry store nestled in the heart of historic Cortland, New York. Located at 3 Groton Avenue, our store opened its doors in July 2020, fulfilling a lifelong dream of the Robinson family, especially Jerry Robinson, who brings over 28 years of expertise in the jewelry industry.
We take immense pride in being voted Finger Lakes Favorite Jeweler for 2021 and 2022 and receiving the award for Best Customer Service in the Finger Lakes for 2022. Our commitment to excellence and personalized service is what sets us apart, as highlighted in our feature on page 85 of the Finger Lake's Favorite's Winner's Magazine.
Our newly designed store offers a modern and spacious environment, showcasing a diverse selection of jewelry to suit every style and occasion. We specialize in engagement rings, featuring the exquisite Romance by Kim International collection. Additionally, we offer a wide array of fashion jewelry from renowned designers such as Galatea, Le Vian, Elle, E.L. Designs, Dora, and many more.
At Robinson Family Jewelers, we are dedicated to helping you find the perfect piece that tells your unique story. Whether you're celebrating a special occasion or simply treating yourself, our knowledgeable and friendly staff are here to guide you every step of the way. Visit us today and experience the warmth and expertise that have made us a beloved part of the Cortland community.
Photos
Location & Phone number
3 Groton Avenue, Cortland, New York 13045, United States
Hours open
Monday:
Closed
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Closed
Reviews
"Went in to get my engagement ring wedding band resized and was told about 2 weeks but it was only 4 days! The two people there when I went (and the frenchie named sterling who is great with customer service!) were extremely friendly and so nice to talk to and work with during this process. My rings came out amazing and extremely clean!! Would recommend them to anyone within this area!!"
"After years of doing business with Robinson Family Jewelers, I’ve decided to leave a few words about my experiences. Jerry and his family are a class act, start to finish. Friendly and knowledgeable, they have consistently made buying jewelry easy.. from ordinary to extraordinary, from birthday pearls to engagement diamonds and all of the resizing, cleaning, polishing and even repairs through the years, Jerry has always been the go to guy."
"Highly recommend. Such friendly family, well priced, and they get a quick, quality job done. I went in about 6 months ago to get a watch resized and Amanda helped me and chatted with me and wouldn’t accept my money (which was appreciated but totally not necessary). Just went in to get my engagement ring resized this week and they graciously gave me an approximate timeline for completion of a week or two but it was done the very next day. They are awesome and very personable. Will definitely go back if I ever need anything else. Thank you!"
"I had to change up my review. It is still 5 stars but it should be 20 stars. Customer service is absolutely amazing. I had a custom ring made I gave an idea of what I wanted and they made this literally the most beautiful thing I have ever seen! If you need jewelry you would be crazy not to see these folks!!!!"
"Last October, I went in to Robinson’s to get a new watch band. I was not charged, which is CRAZY rare, and yet very good business sense. Asked about replacing a small medal that I wear. Mr. Robinson assured me that it could be done. Fast forward to this month (March). [The product was completed a couple of months ago; I was not in the area to pick it up.] Such craftsmanship! I feel like I’m wearing a whisper - that catches light and spins it back. Highly recommend this business. I’ll be back with more “projects”!"
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