United States Postal Service

"The worst USPS office I’ve ever encountered. I only came here because I couldn’t go to my usual one but never in my life have I ever been threatened by a clerk to not ship my package. I brought in a package to drop off with a scribbled out barcode and was informed that it needed to be blotted out or ripped off. I asked her if she had a sharpie and she snapped at me and repeated I needed to rip it off. So I asked her can I have it to rip it off AND SHE SAID NO. Like what kind of customer service is that?? She proceeded to tell me “don’t blame me if it gets sent back to you” but she refused to let me rip off the sticker. Her manager or coworker wasn’t any better and tried to gaslight me saying that didn’t happen. Truly a joke and they need to be fired. If they are sad and miserable there they should just quit because this is just awful service. The black employees there are most definitely racist to any one with an Asian face because from what I witness they only give attitude to the Asian customers. It’s Chinatown. Racism and threats to commit a felony? USPS is this what your company stands for?"

"I have to say I love this post office because the staff are very helpful and friendly. They provide the best customer service and the lines go really fast. I been going there for a while now since it’s nearby by to my job."

"Asked if a specific stamp is available and response is, "No, what does it say on that?" pointing to a ad displayed on the counter top. The only reason I asked about the stamp was it was advertised, but it wasn't advertised when it was available. It was as if it was being sold already. Nasty attitude and rude, all the time...the same person. If the job is that bad or you really hate front line customer service, give up the job and find a happier life and stop riding the pension job where you can't quit yet because you haven't rode the full 25 years yet. Bad rep to the other workers and the USPS. The type of people who thinks everyone can read their mind are the type of people who you will always hear making noise first before thinking. They will be the first to complain."

"In general, I've had very poor experiences with USPS's in NYC. They're usually way too busy with huge lines and disgruntled and unhelpful staff. On the contrary, this location's staff is very friendly and does their best to move the line along, which can be challenging given some language barriers. I was in and out of this branch within 5 minutes, and that was even after taking the time to pack my mail up and fill out a slip. The only downside is that because it's heavily trafficked throughout the day, they often run out of supplies. While I was there, they had sold out of money orders, but were friendly and helpful enough to direct people to an alternate location to buy them."