LuggageHero 4-6 West 37th Street, Manhattan, New York,
About the Business
Welcome to LuggageHero, your trusted storage solution located in the heart of Manhattan at 4-6 West 37th Street, New York. Whether you're a traveler exploring the bustling city or a local needing extra space, LuggageHero offers convenient and secure storage options tailored to your needs. Our facility is designed to provide you with peace of mind, featuring state-of-the-art security measures and flexible storage plans. With easy access to major attractions and transportation hubs, LuggageHero is the perfect place to store your belongings safely while you enjoy everything New York City has to offer. Visit us today and experience hassle-free storage with exceptional customer service.
Photos
Location & Phone number
4-6 West 37th Street, Manhattan, New York, United States
Reviews
"Absolutely Awful Experience! I used the website and never got an email confirmation. When I looked for it at the d/o store, the store said to just pay them directly instead. I did. Then LuggageHero charged me a $30 no-show fee! I explained the problem to LH, provided photos of receipts and luggage tags, and THEY REFUSED TO ISSUE A REFUND! How sleazy! The store conveniently charged me and then reported me as a no-show to get paid twice. What type of company wouldn't issue a refund after receiving photos of proof? SLEAZY! They'd rather cheat a customer and receive negative feedback then just do the right thing!!!"
"I was charged for 2 bags where nowhere is specified that the minimum charge is for 2 bags! On the website it says 4.99$ per day - I was charged $28 for one 2 pounds bag!"
"Easy to drop off and pick up luggage. The staff were friendly and it’s a great location! Definitely recommend."
"TERRIBLE UNLESS YOU USE THE APP! Do NOT book without the app. They charged me a no show fee even though the staff at the location picked up our bags and gave me a receipt. I took pictures of the luggage and the receipt and they STILL refuse to give me my money back. I shouldn't have to spend my time arguing with customer service over email. Reassess the charges and train your locations how to properly assist YOUR customers. Terrible terrible terrible!"
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