Chase Bank 60 Main Street, Southampton, NY 11968

"NO ONE ANSWERS THE PHONE - then it just disconnects you what a joke - was expecting a very large wire - they rejected it because my account type wouldnt "accept" it no communication no notification -- mickey mouse club operation."

"I had a fantastic experience at Chase in Southampton, most notably with Sabeen Shah. Sabeen assisted me in opening a checking & savings account, and made it a seamless stress-free process. After opening my accounts, I had one or two questions after leaving the branch, in which Sabeen responded quickly to my emails to assist. Sabeen made me feel comfortable, and always ensured any questions I had were answered immediately. Definitely recommend this branch!"

"Snobbish Clerk, gave the impression it didn't want my business even though I wanted to open a private banker account. I took my business to CapitalOne"

"Writing on behalf of my husband Antonio Gil Fazendeiro: ON 05/16 MY CHASE BANK DEBIT Account was breached AND THE PARTY RESPONSIBLE FOR THIS CRIME, STOLE A TOTAL OF $3,000 OUT OF MY CHECKING ACCOUNT THROUGH 10 DIFFERENT WITHDRAW TRANSACTIONS OUT OF A CHASE BANK BRANCH LOCATED IN Hampton Bays, in their 47 West Montauk Highway Branch. Branch number 0639. Replacement cards were requested on my behalf, when I never asked for those cards, the debit card I had on me was deactivated, when again never asked for those actions to be taken. NO RESOLUTION HAS BEEN CONCLUDED AND MY CLAIM WAS DENIED WITH NO RESOLUTION. The Chase Hampton Bays Branch manager informed me that I should wait to reopen the claims, for them to receive the footage. However, from my point of view, how come my claim was denied if the footage was never reviewed? Every time I go in to check on the status, she is “not in the branch” or “in another branch”. I have gone to see her about 6 or 7 times since she told me to wait for the footage and she is “not working”. Today is 06/24, my money was not returned and now they are running me in circles not allowing me to open another claim until they receive the footage. 

All I ask for is to have my case reopened, footage reviewed and my money returned. I also ask for more security on my checking account. It is unbelievable how easily is for someone to gain access of my personal information and steal so easily from an account and a bank that claims to be stable and secured."

"This bank is completely useless. I have been a customer for 15 years and they have gradually gotten worse. I have closed all my accounts and moved to Bridgehampton National, because they know how to work with clients. I strong would advise doing your banking business elsewhere."