Jovia Financial Credit Union 2 East Main Street, Bay Shore, NY 11706

"Horrible customer service. It’s always an issue going to this branch. I’ve been a member for 3 years and I’m going to close out my account"

"Ever since Jovia took over from nefcu everything has gone downhill! Just to have a statement emailed it costs $5! Listen to the reviews go with a different credit union!!!!!"

"Absolutely horrible! Just to withdraw funds they have to go through hoops. Do yourself a favor and go somewhere else for your banking needs. UPDATE: I was contacted by a very helpful and polite manager today rectifying the issues that I had at the Bay shore branch! Impeccable service by a manager by the name of Virgil."

"They were extremely helpful here. I believe it was Jocelyn that helped me. I had an issue where a check I sent out to pay a bill, got stolen and cashed by someone else and there was a long process to fix this and find out what happened to it and she was just so helpful and got back to me about it even after a couple of weeks of waiting to find out if I’d get the money back. I finally thankfully got the money back.But was just grateful for the help I had received here!"

"The people at this branch are amazing. Sadly the company is not. They allow companies to take money from you, ignore your disputes while pretending to care, bounce you around departments on the phone, and tell you you're doing everything wrong even though you went through the proper channels. A year ago money was stolen from my account and this terrible company to this day is refusing to do anything about it."