Bank of America (with Drive-thru ATM) 345 East Main Street, East Islip, NY 11730

"Santiago Saldana is THE BEST senior banker at west main st east islip location!!! hands down gave top quality customer service, super patient, kind and extremely helpful as we opened a checking account!! if i could give a thousand star review, he well deserved it! Thank you again Santiago! -Amanda Walsh"

"To whom it may concern, I visited your branch today to open an account before 4pm and was told by your staff that I needed an appointment as there were at least 3 other people with appointments waiting.As I was speaking to the teller regarding when I could come in to open the account a caucasian female came in and I heard her say she was needing help/service and the branch manager told her "no problem, just let me see where I can fit you in". I took this as disrespectful as I was there way before closing time and wouldn't have minded waiting yet someone comes in and can get helped. I took it as a discrimination as I am Hispanic and she was Caucasian.I asked the teller on how was it possible that she was being helped and not I, he couldnt answer but he said he'd put me in for tomorrow. Thank you for your time ."

"6 people working in tje back and I'm still waiting 15 mins for a manager to speak to. Tried to remove my dads name from account ...came in with all documents over 2 weeks ago. They said everything will come in mail....nothing yet. Why send ANYTHING to do with bank accounts through the mail???? Time to move to Chase"

"Horrible experience by their notary Cherisse Noto. She needs some diversity training immediately. Everything she said to me was condescending and had an edge of hatefulness. I have been in plenty BOA but best believe I will never ever set foot in this place. (I knew I should have went to Bayshore or Islip.)Then went to the Manager Susan, she was even worse all she was concerned about is their "High Rating". This is East Islip folks and they are not too friendly towards folks that don't look like them. This is why we we stay away from East Islip. DO NOT EVER GO WHERE WE ARE NOT WANTED! Its just not worth it at all. They are very inclusive and it shows. I left there so disappointed and sadden because I did not deserve this treatment."

"They provide good customer service. On the first of the month you should prepare yourself to wait in line for a bit. Later in the afternoon, the day before, or the day after-on the second day of the month-is a better "off-peak" option. Cash machines are in the entrance area."