Citi

"Amazing customer service from Deisi Pineda. She is my go-to for any future business. She was extremely pleasant, informative and polite. A breath of fresh air."

"I recently had the misfortune of visiting this Citibank branch, and I feel compelled to warn others to avoid this poor experience. This has, without a doubt, been the worst encounter I've ever had with a financial institution. My wait was longer than my interaction with the bank employee. I won't go too much into detail but the moment I entered the branch, it was clear that customer service was not a priority. No greeting, no "someone will be with you", no interest as to why I was there. It was astonishing to witness such blatant disregard for those who keep their business afloat. This is coming from someone who has multiple business accounts with Citibank. If it’s your first time there and you are ignored just know they are not playing favorites, everyone is treated poorly. The 1 star reviews are true. There are much better banks with better customer service near by. You shouldn’t have to feel as if they’re doing you a favor banking with them."

"I had just previously joined Citibank and I found the people very considerate understanding and respectful and I'm looking forward to having a great relationship with them I just need to know if they're open tomorrow on veterans Day"

"This location has the worst kept ATM's. I often never have time to go to the bank during the day so I come afterhours and I cycle between Farmingdale and Deer Park locations depending on where I am that night. It seems every week the ATM's either can't accept money, deposit money, or are just out of order. My most recent visit, the machine took my money and didnt credit my account. All customer service did was launch a 45 day investigation and provided me provisional credit that wouldn't appear on my account for 10 days. Three machines at this location plus a drive-through and they ALL have problems for what seems like years now."