Bank of America Financial Center

"Went in to get my document notarized and Eddie was more than gladly to get that done for me free of charge and provided great customer service. Will definitely come back for the future with my documents!"

"Great place, everybody is very nice from the moment you get there, despite the wait I think is 100% worth going there, they answer every question and make you feel welcome and they always follow up to see if you need additional help. I really recommend it."

"If you love waiting in a long line for an atm because 1 of the 2 is always broken then this is the place for you. If you like being harassed by the homeless begging for money while waiting in said line to deposit money come on down!! I despise everytime I have to go there. The worst."

"This is the worst bank I have ever been to! I have to go three times a week, because the company I work for has an account here. First of all, there are four teller windows, including a dedicated business window, but there is only ever one, maybe two tellers working, if you're lucky, and the business window is ALWAYS closed! The line is always out the door and when you complain the manager, this Hispanic woman with a really bad dye job, is horrible to you! Last week I said to her, there are fifteen people on this line, why do you only have one teller, some of us need to get back to work. She said they weren't very busy when they opened, so she assigned them to other tasks, and that I wasn't really in such a hurry, so I could be patient. No, I work alone, my office is literally closed until I get back, so I am in a hurry! So, I said her, well there is a line now, how about having them help the customers and get back to what they're doing later. So, she argued with me and asked me if I knew how to run a business, and I said in fact I do. I've been in customer service for twenty years and the customer comes first. Whatever they're doing is what can wait, not the customer, and she sighed and said just be patient. They have no regard for the customers, most of the tellers are rude, the bank manager is a horrible, and I would never do business there if I didn't have to."

"While I have never seen such a busy bank branch in my life, the incredible staff remains professional, knowledgeable, and wonderfully adept at managing so much activity! Yes, there may be a wait-time for walk-ins who need help beyond just teller services, but when I went, they offered me an appointment. When I arrived for my scheduled time, they met with me nearly immediately. The manager even remembered my name and my banking needs. The whole time I spent in this branch, I was overwhelmed by how wonderful the entire team was. And I give a special nod of commendation to Liliana Davila and Eddie Granados. I'm a fan. Thank you!"