Santander Bank Branch

"as someone who deposits money a lot, this branch’s drive thru atm sucks, has a tap button but it will always tell you contactless isn’t available no matter the time. Will randomly keep my card if I deposit money late at night after work and I will have to wait til the morning to get my card back. And will randomly not be in order for no reason. i’ve been with santander for years now the bank itself isn’t a problem but the atms are just sooooo inconsistent and inconvenient. I don’t usually write bad reviews but im sitting here trying to insert my card and it seems to have a blocker on it which won’t even allow my card to fully insert and after numerous inconveniences like this i’ve had no choice to but to write this review."

"Brandie Dominguez and Rosie villamarin ABSOLUTELY the best ever. The sweetest, most accommodating, professional, proficient bank in these United States. I have never encountered a bank that totally helps as well as understands their customers. Overall, my experience with Santander Bank was outstanding. The staff went above and beyond to ensure that my banking needs were met with efficiency and care. I would definitely recommend this bank to others for its reliable service and customer-centric approach."

"Very good customer service. The whole staff and the bank tellers are very polite and treat customers with respect ."

"I've been a customer at this branch years before they even ever became Santander. I never thought about leaving because the employees have always been so nice. Although there has been some turnover through the years, they have maintained the same courtesy & care. They have always treated my parents & I like family. I was in there just yesterday and the tellers, Mercedes & Mikaela were so sweet. I highly recommend this bank."

"Worst experience I ever had in a bank. ATM machine froze and stopped working just as it was counting the money that I was withdrawing. To say the least my account was debited and the money never came out. Went in the branch spoke to a CSR behind the desk, to say the least they had no answers , couldn't get my money or have my money put back in my account. I was told to wait a few days to see if machine would auto correct if not I would have to file a claim to get my own money back. The usual 7 to 10 wait if I needed to do that. Unbelievable , clueless bank. They should have opened the machine but they didnt, horrible customer service. Will never use that branch again!"