Citi 2825 Richmond Avenue, Staten Island, NY 10314
About the Business
Welcome to Citi, your trusted partner in banking and finance located conveniently at 2825 Richmond Avenue, Staten Island, New York. As a leading financial institution, Citi is committed to providing exceptional service and comprehensive financial solutions to meet your diverse needs. Whether you're looking to open a new account, seeking investment advice, or require personalized banking services, our team of experienced professionals is here to assist you every step of the way. At Citi, we prioritize your financial well-being and offer a wide range of products and services, including savings and checking accounts, loans, credit cards, and investment options tailored to help you achieve your financial goals. Visit us today and experience the Citi difference, where your future is our priority.
Photos
Location & Phone number
2825 Richmond Avenue, Staten Island, New York 10314, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"The worst bank I've ever dealt with. Slow and incompetent. Everything any employee says contradicts what another said. If you ever bring this up they get mad. I've been trying to close an account for months. I've been sent all over the bank and always told that I need to come back later. I would give it a 0 if I could."
"Can't do anything without an appointment. Can't make an appointment because they never answer the phone. If you do actually manage to make an appointment, they're still somehow to busy to see you. I've been trying to close an account for almost four months. That is a THIRD OF A YEAR to do something that's taken me minutes at any other bank."
"I have a Citi Bank credit card. I tried to change the due date to match all my other credit cards. They refused my request however, all other banks have accepted my request. Also, I made my payment early. They posted that I had a late payment on Experian. I tried to solve it with the bank. Because I never missed a payment in my life. But they have the worst customer service ever. They don't try to help."
"Terribly managed location. I came in on a Saturday morning, there was ONE teller and 11 people waiting on line. The manager did not step in to help the teller, she sat by the desk and helped a different customer. While I understand this customer must have pressing needs, I feel her responsibility should have been to delegate and ensure customers were helped."
"I been trying to get a human being on the phone for 5 hours!!!! All I want to know is, if a particular staff member is working today (Mario, greatest guy on earth) to assist me opening up a corporate line of credit. They Literally Hang Up On Me... I can't even ask if anyone from business services is available. One small question... 5 hours of calling to be hung up on since everytime I drive there I can't get help. Last time I was there, was a nightmare. I've had it up to here with this company. Gonna do like everyone else I know, close out all my citi accounts & go to chase. Very disappointed."
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