Webster Bank 4302 18th Avenue, Brooklyn, NY 11218

"They are open till 6 pm. I went to the bank to open an account at 4.45pm and they don’t have any banker and short of staff says the manager. So Q of the is day. Why is the bank running with sort staff and why manager can’t open account. Webster bank is low on costomer service as always."

"Lousy unprofessional bank. They allow fake 501c3 accounts that engage in money laundering. Someone comes in here and opens an account using the name of a 501c3 that is not theirs. Then they cash checks through this bank so that people can get tax exemptions and cheat on taxes."

"Took care of me in all ways possible and offering me financial planning from LPL ( Jonathan Hoge ). Was the blessing of my life"

"Walked in and already there was a bit of a line, but I saw four people behind the counter and thought it would go fast. Instead only two lines were open the the number of people kept increasing. Add that to the fact that they had closed of half the area, it felt a little like anti social distancing. I don’t mind the wait, banks are known, like the DMV, to be sometimes tedious affairs, they just weren’t using all the people they could have. I have a 2 instead of a 1 due to having a good experience the last time. Even though they have four people behind the counter, they stubbornly kept only two counters open. This was not COVID safe. One woman was on the counter, took one person and then started talking to the other person not working. The teller Ramesh was amazing, so I increased it to 3 stars. She was quick, nice and helpful."

"It is not normal bank. what they are doing to us. Its a craziest thing happening here, waiting for hours and hours. Shame on you @sterlingnational bank. Im with child, nobody cares about the child waiting for hours! You see on pictures its a enough big branch for to have more employees, not this only one . I hate how they make me to wait for hours."