Provident Bank

"This must be the worst bank ever ! I truly thank god I didn’t open any types of accounts with you guys. I went into this location to ask for some information on their deposit accounts & what they have to offer since I have funds that I want to secure so I thought his bank might be the one for me but I spoke to one associate whom was extremely rude & very dismissive. She acted like she didn’t want to do her job and answer my questions . She kept telling me I can look online for the product information because she didn’t have time to answer all my questions , Which is unbelievable because this is her job . I was able to catch her name which was Bakar if I’m spelling that correctly. I think she needs to be removed from this center and placed somewhere where they don’t like to work cause she gives the impression she doesn’t want to work. I was A potential client and NOW I have to continue shopping around for the best bank when I thought this was one. I was highly recommended to this bank but I’m not going to move forward with this bank"

"I have been going here for almost a year now with no problems so far. The wait time is a few minutes at most whenever I go at around 3pm. I just wish they were opened later considering there aren't many branches, but a good thing is they don't close earlier than posted time like a lot of businesses do in Bayonne. One suggestion for provident concerning the app is they should add the feature to dispute purchases via the app like other banks have so customers can report fraud faster as opposed to waiting to call days later on my day off."

"our family has banked with Provident for years. We are very happy with the service and support we have gotten over the years. The team is polite. Customer service is excellent. What more can we ask for?"

"If i could give this place less that one star , i would !!! Unprofessional staff including the manager . I do not know how some of their staff even got a job there . Too many mistakes and when you actually confront them and ask them to explain something they tell you to go on their website and figure it out or hand you punch of papers to read . Stay away !!"

"the worst bank ever branch 569 broadway, bayonne ,nj, 07002 they have the worst customer service and guess what even the manager she has an attitude, i can't do nothing for you, why you don't understand ( she said), like i'm stupid, i'm not stupid. and she said do you know who you talking to with an ego . all of that because she make a mistake on my account don't deal with this bank they will steal your money and will blame you"