Provident Bank

"Friendly staff and off-street parking. Went in for assistance with a direct deposit form and Erica took care of it promptly and efficiently. Have been using this branch for years with no issues (personal transactions only)."

"Working here was the worst experience of my life. Between Heidi Calhoun and her racist remarks about how Puerto Ricans are Mexicans. And the Michelle and her nasty attitude. Hr did nothing but looked over it and I left. This location lacks diversity and effort to service the community that built Bayonne. Do better."

"i dont leave reviews but i was quite impressed by the branch manager, Karla and her amazing customer service skills. She assisted me with a deposit today and her banking knowledge and cheerful attitude really made a difference. thank you so much!"

"I don't understand the bad reviews. I've been to this bank a few times over the year and so far it has been good. Only huge downside is that they close too early and I can't find a way to deposit checks via the app like all other banks do. The wait time is typically less than a few minutes. They have more tellers than the branch on Broadway as it's bigger and always friendly. Also, they have free coffee."

"This bank and the people working here don’t have a single clue as to what they are doing! It’s always an issue with deposits that get lost and don’t get applied to the account, to incorrect overdraft fees getting billed when an account is never overdrafted, it’s a hot mess. Let’s not forget when you call the place you are placed on a 30 minute hold and then a rep tells you they will call you back after review you account within the hour! Stay away from this banking branch it’s horrible!"