Provident Bank 239 Washington Street, Jersey City, NJ 07302

"Always very helpful and have had 20+ years of good experience here. Community banking at its finest!"

"I really enjoy going in person for my banking Just because of the staff , very friendly , courteous, professional and always with a smile."

"This is an old school establishment where the staff is relaxed and accommodating. You won't have the flare of big banks but they will get your job done."

"Just moved to the neighborhood and wanted to check out local banks-- brought 6 rolls of quarters we found in the move to exchange for cash. Was told I couldn't exchange $ for $ without an account. Nothing more was said or suggested about opening account. I was just told no, it couldn't be done. Had to walk to a bigger bank to make the exchange with no problems (Wells Fargo--just down the street). Local banks struggle because they hold to outdated practices that make things harder for people-- like this. This also serves as a reminder for how difficult it is for individuals without accounts to have an equal footing in this country. That's not us-- our bank serves military families and we will continue with them. What local community are you really serving, Provident? Disappointed in you and will not be going back."

"Very nice and friendly staff who value personal relationships with their clients. They didn't even get mad at me when I lost two debit cards in one day and had to have new ones made!"