Webster Bank,

75-25 Metropolitan Avenue, Queens, NY 11379

"Since I opened up an account with them I never had any problems with them they always helped me with any situations I needed. the middle village and forest hills branch on 108st everyone is polite and friendly I give them 5 stars they're very helpful."

"Horrible bank with even worse customer service. Heidy the branch “manager” is not only condescending and rude but she is also bad at her job. Sterling bank is useless from top to bottom, outdated app and employees that just dont care. Theyll be closed soon because of incompetence, especially from people that don’t deserve to be in a supervisory position."

"I do not know of any company, banking included, that is NOT concerned with customer service. Sterling bank in the Middle Village office is NOT concerned with customer service. A recent phone call to this branch was a shinning example of this. I actually had to say to the banking representative of the Middle Village branch to check her attitude which started immediately upon her answering the call. I am going to close all my accounts at Sterling"

"Sterling National Bank advertises that they provide Notary service and in fact they do have a notary at the Queens Metropolitan and 76St branch. The problem is he says he is too busy to help you. What good is that? Maybe his superiors x as n explain the meaning of Customer Service to him. Thanks for nothing."

"I went in to open an account with a large balance and speak about a mortgage. I was the only one there. Both reps were on the phone and could not see me. After waiting 15 minutes, 2 other men came in. These two men were taken before I was after they finally hung up on their phone calls and I was told I’d have to wait even though I was there first. They said that they were their earlier. Huh? Lost my business."