Citi 3818 Queens Boulevard, Queens, NY 11101

"Absolutely stupid and incompetent employees. I wanted to become a new client of Citibank, and for this I came to open a bank account at this office. The employee who calls himself Suresh Lamsal is an absolutely stupid cretin who wastes the time of strangers. I came to open a bank account in this office and provided all the documents that the employee requested. I asked not to waste time and create banking account as soon as possible. this idiot entered all the data into the system and scanned my documents. After some time, I asked if I could put my documents back in my luggage and received approval, since the employee had already entered all the necessary data and carried out the check-in procedure. I put the documents in my luggage and waited for the final. however, this idiot again requested all my documents for no reason, and without giving a reason, I had to refuse his request, because I was in a hurry and this idiot was simply wasting my time. I highly recommend visiting this office. and I will ask the management of Citibank to do a better job with their employees, since they spoil the image of your bank and scare away new clients. I am no longer going to contact Citibank offices to open a bank account"

"Hi I was just at the this branch at Queens Blvd LIC personal banker was help me my account problem her name is Angelica M Suarez I am telling every one she was so professional sincere and honest even her teller as well she taking care my little problem with her professionalism I will recommend any one and any family members see her and see what she can do for your financial goal manny Blessing this great individual and I hope Citi bank reward her in the future for her talent it is called world class that is all I can say."

"I just move in this area. Went to open up account in city bank, I check in before closing time via bar code and waited for my turn then when my turn came a black suit lady comes and says oh we are closed we can’t open account for you today. When I said but I check in on time and waited for my turns she says why don’t you come tomorrow we have no banker today who can open account for you today at this time. When I said I can’t come tomorrow too coz I get home at this time all the times, Mon to Friday she goes like why not come Saturday then. It is insane the City bank has no banker to open up an account for new customers !!!"

"Didnt Honor Online Virtual appointment never called, nor can you reach their location phone number as they dont answer. Also came in same day and waited 2 hours and didnt get serviced for a business account. I recommend you guys bank somewhere thats more personalized services and theres open communication especially if you have a business. Go to another bank if you have the option you will only waste your time coming to this location or even trying to do a virtual appoint"

"I recently was in QB/39 Street, i found the staff very friendly, professional and knowledgeable. I sat with the banker Kevin who helped me with my business very efficiently opening a account and bring me to the teller completing my transaction in a timely manner. Before leaving the manager Ms Miranda did introduce herself and was inquiring if i was satified and that all my banking needs were satified on this day. All said it was a pleasurable experience . Thank you Citibank"