Wells Fargo Bank

Jersey City, NJ 07306

"Aug. 11, 2024 Shame on you WF for this long a$$ delay in holding my deposit a cashier's check from another financial institution on the August 6, 2024 should not take a week, notice stating the funds wiuld not be available until the 15th. Every day when I look in my account I get sick to the stomach wondering if my funds will ever be available. You shafted me once out of $3,480.00 which you rightfully should have covered under your guidelines. Shame on you you financial bully and thief! :0("

"The worst experience I’ve ever had in a branch! Unbelievable.. I had to leave, call customer service to complain about the branch. I’m so disappointed on how the service was given to me."

"To summarize my experience in this bank it was far and beyond. The customer service was the best thanks to Marcos the e one who entertained and helped me. The process was just so quick and they will help you what account would fit on you. I thought no bank would ever help me then it was heaven sent. Godspeed!"

"Great bank. Customer service is very good. No complaints there. Both the tellers and the bank officers are very helpful, professional, and cordial. They actually do their best to help you and resolve your issues. And their mobile app is very user friendly and secure. Very easy to navigate. Two this up for Wells Fargo."

"I would've given 1 star if I could. Spoke to my lawyer about possibly pursuing a discrimination case with 2 of the tellers at this branch. Came in one afternoon on my lunch break to withdraw a large sum from my account ($10,000). They took my driver's license (okay) identity purposes, slid my card (okay) was told the had to make a few calls, mind you never gave back my license. So I am literally standing there for at least 7 minutes. When next to me a gentleman came in (white man) stated he wanted to withdraw $10,000 . The only security check sought of speak, was he being told by the teller..he had to call the bank to state he's coming to withdraw a large amount. I was still standing there feeling humiliated. I asked for my license several times, because he acted as if he didn't want to give it back. After work I went to the Wells Fargo in my hometown to withdraw the same amount of money, and did so with no problem whatsoever. These people are mean and depressing. Something needs to be done besides the owner saying he's sorry. Lisa"