TD Bank 47 Newark Street, Hoboken, NJ 07030

"Business customer support is dismal! At any given time there are at most, two account support people available. No matter when you show up, prepare to wait 45 min to an hour to speak to someone. The Hoboken branch is an awful experience, but TD itself is awful for business customers. Any request over the phone is met with “you’re best bet is to visit a branch” The WORST - This is the final straw for me - I will be taking my business accounts to another bank."

"Would it kill them to smile? Bankers could learn quite a few lessons from the Tellers on being pleasant + kind. Shouldn’t receive dirty looks for asking questions."

"It had very big TV screens behind the tellers. Like banking at Best Buy."

"TD Bank needs to do better when it comes to management. Devry Pezant poorly manages the bank located in Hoboken. It is sad to see the employees struggle and have to pull extra weight because of such an incompetent manager. He doesn't pin the customer's card, he can barely print a statement. He treats his employees like garbage. He doesn't even say goodbye; he leaves at whatever time he wants whenever he wants. I know he stays active online on teams and clocks in, but he won't be at the bank. He only recognizes customers trying to reach him if they are physically at the bank. He is a confused banker because he does NOT know how to do his job. The fact that he's been a manager for years and can't do the basic things all employees who work at the bank should know makes absolutely no sense. He can't even manage behind the scenes this man does not know how to fix a time stamp. He couldn't even change my account while I worked at the bank to say I was an employee. He can't order anything all, it falls on either the assistant manager or the teller manager because Devry does not even know how to order anything! Not pens/ deposit slips, nothing. He does not know how to handle Gaurder, he cannot do the procedure for the life in him. Oh, let me tell you one more thing: this man tells the females to put a smile on their faces but not everyone because he wouldn't say it to the teller manager, but he has never told the males to put a smile on their faces. He only cares about the money being put in his pockets. He only worries about selling credit cards and the percentage of money he will receive for not spending the corporate money. He barely wanted to take his employees to do anything for employee appreciation day. It would be best if you guys asked, at least. Please check your staff and look into what is being said seriously there is so much wrong that get looked past. There is no security for the customers or employees. They were robbed a couple times and still have no secuirty. Don't expect Devry to stick up for his customers or employees because there is constant disrespect that employees get and devry hides downstairs or in the corner of his computer with his head down. If your'e a customer he will act passive and but then recieves angry costumers who come in questioning him as to whether or not he is actually doing somehting about there situation and its sad to know he isn't.He waiting for someone to tell him what to do."

"I find it interesting that when my male coworker, Brandon, comes into the store that you’ll are as nice as you could possibly be. When I come in (a female) you’ll have an attitude, and think you can just throw it at me. Work on your interpersonal, and customer service skills. Thank you!"