Webster Bank,

97-33 Queens Boulevard, Queens, NY 11374

"Tried using the arm today and there was a homeless person hanging out in it. Where’s security?"

"Never had any problems, and I've been a customer since 1967, when it was Sterling National. A bit of a wait time, but not habitual."

"They are so professional as soon as I enter the bank I was greeted by the manager Mr Juan he was so professional I explained my situation he said no problem . And the teller Mrs Tina was amazing. They took very great care of me. I am happy that I went there."

"Long waiting time in the branch; line takes forever. They need more staff but also, once at the teller, it takes too long to make a simple deposit; not the teller's fault, its the system that is probably outdated. Go to my other bank TD and its in and out. One time I made a cash deposit at the ATM on a Sat MORNING (bank was open but the line was too long), the deposit didn't show until Monday (again, no staff to open those envelopes on a Saturday?)"

"I went to the bank to open a safe deposit box and was treated rudely. I tried to use the letter from Sterling Bank to identified myself and was told that it's not enough. I was told to wait for a teller to serve me. The guy I spoke to then left. There was only one teller and she was on the phone. I think I know who she is talking to. This is a classic maneuver to keep one waiting. I walked out with her constantly looking at me."