Citi 17650 Union Turnpike, Queens, NY 11366

"I wondered why this bank has bad reviews. Now i know. We went to open a business account, the manager said she will request for the check when account is created, she never did it . She said she emailed the documents, she didn’t. Not going back there."

"I work for an organization which has a corporate account with Citibank. Yesterday, I received a call from the branch manager Mirna, who was looking to verify a check we issued earlier in the day. She was extremely rude, disrespectful and unprofessional. I told her I needed to put her on a brief hold, and she exclaimed “oh my god!” in a very irritated tone. I pretended I didn’t hear her remark, and proceeded to verify the check for her. After verifying, she demanded to know how long it would take me to enroll the check on Positive Pay and in an aggressive tone demanded “How long are you going to have this guy waiting here for?!” Considering we, as an organization, have been banking with Citibank for many years and maintain a cash balance of $40,000,000+ this treatment was extremely unacceptable and I cannot wait to have a meeting with my higher-ups so I can HIGHLY recommend pulling our accounts from Citibank."

"I have visited this bank today and I have had witnessed an experienced employee abusing new trainee and the work environment was extremely toxic. The manager of the branch Mirna Colbert was being very rude, loud, and also using cursing words towards the female trainee. Citibank needs to do have professionalism in there branches and mutual self respect amongst workers."

"This is a horrible bank. I opened a new account and chased them for 7 months for my sign up bonus. No bonus received to date. Rep: Joshua is a phony person who continuously lied to me every time I visited. You will be sorry if you do business here."