Chase Bank

"It's a nightmare to get in here most days at most times. Don't even get me started on what it's like on Saturdays. The lines are frequently out the door with many customers feeling the need to take up half of the indoor space with strollers, e-bikes, and scooters. If you're going all the way inside to see a teller, it's just as bad, if not worse. In fact, the lines are so long that the company I worked for closed their Chase business account a few years ago because of how long I would have to wait in line to make a weekly cash deposit and get change for the store. Every once in a while, you'll be able to get to a machine to make a deposit or withdrawal without a wait, but it's not often, and you can never predict what day or time is best. You just have to stop by and hope for the best."

"I don’t know why they let people wait inside for so long they just block your way with their bikes/strollers. On top of them being noisy looking at you do your transactions."

"This place suck! I spent about 10 mins in the wrong line waiting as there was employees walking on the floor but they were too busy looking at a screen to be directing the traffic. I reached a teller who told me to go see somebody else. The second agent was very unsure of what to do. He kept going back and forth to the back. After about 5 minutes with this agent he advised I could not complete the transaction I requested (just a print out of a transacrion). I asked for a supervisor who went back and forth telling me they couldn't print the information as it had "my personal information" eventhough they verified it was me requesting info for my own account. Only after spending about 30 mins in here going back and forth they decided to print the info. Simply ridiculous !"

"No tellers, the tellers are very slow and nobody needs the machines, these machines cause bottle necks in areas that are not needed. Expect 45 minutes to 1 hour wait time."