Citi 721 Broad Street, Newark, NJ 07102
About the Business
Welcome to Citi, your trusted partner in banking and finance, conveniently located at 721 Broad Street, Newark, New Jersey. At Citi, we are committed to providing exceptional financial services to meet all your personal and business needs. Whether you are looking for a reliable ATM for quick cash access, personalized banking solutions, or expert financial advice, our dedicated team is here to assist you. We pride ourselves on offering a wide range of services, including savings and checking accounts, credit cards, loans, and investment opportunities. Visit us today and experience the convenience and security that comes with banking at Citi. Your financial success is our priority.
Photos
Location & Phone number
721 Broad Street, Newark, New Jersey 07102, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"This branch will not answer the phone. They merely roll over phones to call center reps in their homes. Sadly, this is what banking has come to in America."
"By reading to all these comments I should've known better and not trust this branch. They LOST my retirement application with all my personal documentation inside. Banker and person who received the envelope- were extremely dismissive about the whole thing. All this has caused a mayor delay in the whole process."
"I would prefer to travel an hour and a half then come to this location that's 10 mins from me. This is the most disorganized bank and process ever. They are always 2 or 3 tellers BUT the teller are doing things a personal banker should do. I am 40 mins in at the moment..so far we have a change of address, explanation of different Citibank accounts, account activation it seems. Go elsewhere."
"No you are not sorry!!!! for your bad costumer service!!! thank god i don't have acc here. will never or recomend this bank. nobody picks up the phone! bunch of lazy.... newark nj branch."
"I had a sizable check I needed deposited into my account by someone else, as I was out of the country. I called the bank in the morning to ask the proper procedure. A banker there, Dora, answered. She explained what needed to be done. I told her that the person coming would be there within ten minutes of closing time, and Dora said she would keep a teller there. She also gave me her contact information including email and phone to pass along to let her know when the depositor was on their way. She responded to an email from me during the day, and then later on from the person I sent. She greeted them "with literal open arms" at 3:50 PM. I guess she was looking forward to that deposit. Everything went smoothly. Dora offered to open up a checking account with the deposit but wasn't pushy about it. It's not like she was getting the money or anything, but we all appreciated her enthusiastic service. It's annoying that this is one of the only (if not the only) branches in New Jersey."
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