Santander Bank Branch 133 Jackson Street, Newark, NJ 07105

"I am a loyal customer and need pennies for a Christmas present and they tell me that they never have pennies...unreal a bank with no pennies"

"As a former bank employee and customer for 10+ years the service at this bank is disappointing. I walked in to do a wire transfer and was told to step outside and call the bank to schedule a simple wire transfer that I needed done on that day. I called the bank and they told me they wouldn’t be available to do it until the end of the week. A wire transfer takes 5 minutes, this is unacceptable service for a bank that I do business with for so many years. I would recommend replacing the management staff of this bank with more customer focused service. Please avoid and go to the Chestnut st branch where you will be met with customer focused service."

"The customer service is friendly but the security has an unpleasant attitude if you have any questions she do not know how to help you or where to go, she closes the door in your face with a lot of rudeness that is not the right place to go"

"I came in to get a money order and the lines were super long. I expected this because it was around the 1st of the month. But as you can see from the photo, no one was taking customers. No one apologized for the wait or gave any reasons as to why they were not taking customers. This place is a joke. I don’t understand how their still open for business."

"I came into to do a currency exchange and they had me wait 1 hour and didn’t acknowledge me once the entire time of me waiting. When it was my turn to speak with some one they attempted to take there friend before me. I was waiting much longer then them. Very unprofessional I am very disappointed in Santander for allowing this behavior."