PNC Bank 26 Journal Square Plaza, Jersey City, NJ 07306

"Please, Please, try to fix your flag. I would if authorized. The building is so beautiful and it would look even better with a flag that is not torn"

"If I could give this establishment zero stars I would, and you can see from my reviews that I am pretty generous. I went here today because my phone was stolen two days back and my online banking was connected to it. Unfortunately, when I tried to access my account online it wanted to verify my phone number via my phone.... that was STOLEN. I thought okay my best bet is to go to the bank in person. Well, I went TWICE in one day. The first time I went the teller/consultant told me that she could not help me because my address wasn't lining up and she could not verify my ID despite me giving my social security number, she said she needed my passport. Okay, I walked back home, fetched the passport and went back and she still said she could NOT help me because my passport number didn't line up then she processed to give me the customer service phone number to call and when I reminded her I didn't have a phone and asked if they had one there I could use she said no. I told her I have been depositing money into this account for years and when I went to set up the bank account years ago with the SAME passport and driver's license I had no problem. Eventually, an agent online helped me way more and temporarily suspended my online banking. I wish she could have at least done this more me and save me the two trips I made there. I have no clue what she is talking about and when I go back to Pittsburgh now I have to make sure that my account has my address and all up-to-date information. I don't recommend going here and honestly feel bad for the people who HAVE to go to this establishment, good luck."

"I have noticed a lot of negative reviews about this particular bank, but I must say that after my recent visit, I am not sure why people have given such negative feedback. The security personnel were polite and courteous, the bank teller provided a good service and the banker who assisted me, Michele Boyd, was exceptional in solving my problem. She was friendly and provided excellent customer service. Therefore, if anyone faces any issues with anyone else at the bank, I would highly recommend asking for her assistance."

"Work too slow,even if it’s not busy ,just to get account number information ended up with tax identification number they are totally different rules from branch to branch"