Webster Bank,
60-20 Woodside Avenue, Queens, NY 11377
About Us
Welcome to Webster Bank, your trusted financial partner located conveniently at 60-20 Woodside Avenue, Queens, New York. At Webster Bank, we are committed to providing exceptional banking and financial services to meet the diverse needs of our community. Whether you are looking to open a new account, secure a loan, or explore investment opportunities, our team of experienced professionals is here to guide you every step of the way.
We pride ourselves on delivering personalized service tailored to your individual financial goals. Our comprehensive range of services includes personal and business banking, mortgage solutions, wealth management, and more. With a focus on innovation and customer satisfaction, Webster Bank combines the latest technology with a friendly, community-oriented approach.
Visit us today to experience the Webster Bank difference. We look forward to helping you achieve financial success and security. For more information or to schedule an appointment, please contact us or drop by our branch. At Webster Bank, your financial well-being is our top priority.
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Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
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Reviews
"I'm surprised at some of the less favorable reviews but my experience with the staff has been great. I'm pleased and I recommend them !"
"I have never been treated so bad by a financial Institution. Like where is the customer service? The empathy towards clients. Company needs to focus on client care."
"Alert!!!! Save your time and open a bank with different branch. They kept on charging $10 every month for eight months just because we didn’t do any online transactions and when we asked them they said it’s a new rules and they sent us a mail while we never received a mail. Apparently they sent mail to our old address where we don’t live anymore but they could have at least called us and inform us. Yes, we didn’t get any refund because they told us it’s our mistake but the fact that they never informed us this could happened when we first opened our account with them. I’m glad we didn’t listen to them and moved our other bank assets with them.Please don’t waste your time, open your account with different branch.very very disappointed!!!!!!!!"
"Been going to this bank for years never had a problem before. But now their customer service is horrible. Waited 40 min only to have someone claim my name wasnt on the list. Props to that woman by the way saying I’m making a scene when I was talking to a worker and not her and she has the nerve to interject. Anyway only good thing is the bank tellers are really nice, wished I remembered their names. They deserve a better bank. Which is why I wanna close my account. Place is horrible. Now i feel like the bad guy."
"I have visited this bank with a person I support. He has a disability. The bank teller didn't even look at his face or greeted. First I thought she may be too busy and tried to overlook her attitude. After the business was done, to me it was pretty clear that she thought the person I support was disgusting. No eye contact through the entire service and even say simple greetings like hi how are you, or have a good one. I was very offended and was so sorry for the person I support. The teller's behavior was very unprofessional and rude. I am still so angry as I'm writing this."
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