East West Bank
About the Business
Welcome to East West Bank, located at 38-05 Union Street, Queens, New York 11354. Established in 1973 by visionary leaders in Los Angeles’s Chinatown, we began our journey as a community bank dedicated to supporting immigrants who were overlooked by mainstream financial institutions. Our commitment to empowering the AAPI community and helping them achieve the American dream is beautifully captured in our new documentary, "The Bridge," produced by the East West Bank Foundation.
As a full-service bank and financial institution, we offer a wide range of services to meet your personal and business financial needs. Whether you're looking to open a CD, manage your accounts with our state-of-the-art digital banking app, or seek advice from a dedicated financial consultant, we provide world-class solutions that are flexible and accessible from almost anywhere.
Our partnership with rising star Rose Zhang as our brand and cultural ambassador highlights our dedication to building a strong foundation for success. Her achievements remind us of the power of perseverance and the impact of a solid support system.
For businesses, we offer competitive Business CDs, low-cost investment strategies, and flexible financing options, including construction and bridge loans for commercial and multi-family residential properties. Our expertise spans clean tech, private equity, technology, entertainment, and more, ensuring that we can support your business goals both domestically and internationally.
At East West Bank, we believe in the importance of affordable housing and are committed to supporting community projects that foster thriving neighborhoods. As your financial bridge between East and West, we combine international banking capabilities with a robust local presence to help you succeed in the global market.
Please note that our investment products are not FDIC insured, not bank guaranteed, may lose value, and are not insured by any federal government agency. East West Bank, the compass logo, and East West Bank with compass logo are registered trademarks in the United States and other countries.
Explore the possibilities with East West Bank and let us help you on your journey to success.
Photos
Location & Phone number
38-05 Union Street, Queens, New York 11354, United States
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"They closed my accounts long time ago without any good reason ! But I probably know because I don't have a lot of money in my account ! They only want to serve the rich ! Had one of the teller with glasses attitude and service so rude. So if you don’t have a good money, don’t go ！"
"staff are racist to non chinese. they only honor those with chinese passports. stay out of this racist bank."
"Don’t use this bank, their don’t have customers service at all. They don’t return customer’s call. I called the main number the representative didn’t pay attention over the phone, have my account locked. No manager ever get back to me after several attempts. Worst banking experience ever. Good luck if you banking with East West Bank!!"
"Satisfied customer service in this branch. Especially Grace Wei was so friendly and helpful. Just opened a checking account. Observed counter staffs are also friendly to all chinese speaking customers."
"The worst bank that I never see. Their employees have two attitudes toward guests who speak Chinese or English. Unbelievable all the of them are Chinese. Never come back. By the way, it's good place for English speaker."
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