PNC Bank,

30 Main Street, West Orange, New Jersey 07052, United States

"Had an appointment, was there on time but I was told the banker called out and they have to reschedule. In 2024 the system should have automatic updates for cancellations instead of wasting my weekend!!"

"In general PNC services have gone south since covid. From disputes to simple check card requests everything is a big hassle. I have come here multiple times for a simple replacement check card and to follow up on a dispute. After getting the original dispute response emailed to me it was closed the same day. The check card was issued against the wrong acct. So now I have to return again because the one that showed up in the mail never ever was it followed up with a PIN. I just want to close one acct but stuck because I can't get any human to issue a checkcard and a pin. I've already moved all my money to Quontic. PNC sucks!"

"Worst bank ever ! They asked me to print my signature , twice , to verify it's me. Still didn't give my money. I went to other branch and they just gave it to me easly. Anytime I went here in this location I felt like I got judged because of my look and my hair. They kinda think I'm homeless and steal someones card or something. Not cool."

"During the corvid-19 shutdown, they only operate drive through only, you would think that they would have enough tellers for the Volume of business. Cars are backed up over 45 minutes and they limit your transactions to 3."

"Gregory Cater at the PNC Pittsburgh location is one of the rudest PNC employees I have ever talked to in my entire life. I never leave reviews of this nature. But after this conversation, I am considering taking my business to Wells Fargo, JP Morgan Chase, Suntrust or any other Bank after the way I was talked to. PNC needs to step it up with better costumer service. The way I was treated on the phone was completely out of line and inappropriate. This employee needs to be tutored or let go ASAP."