Bank of America Financial Center

"I have an excellent conversation with investment advisor Yunghua Ma. He is extremely not only professional but friendly. He did answer all my questions with deep and patient explanations. Pretty pretty well experience"

"Wish I could give no stars, no customer service At all from day one opening an account nothing but headaches and problems. They need to just be sold and shut down.. even the number on the back of the card comes up as scam.. true scam artist"

"poor service, unqualified staff. I recently started a business and wanted to open an account with Bank of America. when the girl came to the bank, she asked me for the company certificate that I had and the company number, which I also had, but not on paper. ein on paper can take more than one month, and if I cannot open a bank account, my business is not working, which is absurd. my friend previously opened a business account at Bank of America with the number ein, simply calling it. I had to leave the bank branch and call the bank to sort out the situation. As a result, a business account was opened for me over the phone without any paperwork. Dear bank, please put things in order in your offices regarding document flow, or train your employees, otherwise sometimes there is a desire to look towards other banks. date of visit 07/09/24 at 10.30 Mikhail Frants"

"Bad customer service, don’t want to work, they expect you to do everything by app or atm machine. Request to provide the same level of service from other bank of America. I feel like they can literally put more atm machine. It will be more helpful than wasting more money to pay their employees."

"When I was came to the flushing, I always using Bank of America. I really like this bank and staff. But I don’t know from when, they changed too many staff. Most important thing that current bank employees are so rude. I always have a lot of cash need to deposit. And the bank employees looked so mad when I took out the money from my bag. And most important thing that when he finished, after that nothing. Just let you get out here. Never greeting. It was not only one time. Also last time he asked me how much the cash. I didn’t remember it. He said he needed to know how much that he can help me to deposit. He is Spanish guy. And he was doing same way to the other Chinese customers. So if you don’t like to serve Chinese people, you can go to your Spanish place to serve your Spanish people. I am so disappointed this bank. It was true and he still doing the same way (every time he was in the counter). I hope the bank manger need to training bank employees how to nice to the customer ( no racial discrimination)"