Equitable Advisors

300 Lighting Way, Secaucus, NJ 07094

"I've asked them to stop calling me and remove me from any lists they have at least 8 or 9 times now, yet I keep getting phone calls. The first 2 or 3 times I simply said I wasn't interested, and that I would like to be removed from any call lists they had. When they kept coming I started to become more abrasive with them. Who can I report them to for continued harassment?"

"Great experience across the board. The comprehensive and professional process I went through was all I could ask for."

"They have outdated custumer service. They correspond through USPS mail and it take a week to find out whether you made a simple mistake on a withdrawal application from a 403b. When you "chat" with an someone it is a horrible experience. Think before you use them. I have another account with a different company that is so much easier to deal with."

"I signed up for insurance through this company in the 80s and was happy with my life insurance initially. Over the years the company changed and has gotten progressively worse. They can't get my address correct and give incorrect information. Now, their calls are directed through a call center in India that is horrible. They can do nothing but attempt to verify correct address, but they get that wrong most of the time. They are totally inept. I believe the company sent my bills to the wrong address for years. I kept calling to ask where my bill was and how much I owed and was told I owed nothing. It was not until after a 5 year period passed that I was told I no longer could pay the prior rate I had because I had not paid my insurance payments: a direct result of employees telling me over and over that I did not owe anything. I believe this company's actions were intentional to cause me to lose a policy I made every effort to keep. Steer clear of this company."