Bank of America Financial Center 1415 College Point Boulevard, Queens, NY 11356

"Deposited cash last Friday May 31 and the ATM literally just “ate” all the cash and it was large amount, and until this day it still hasn’t been resolved. DO NOT, deposit your cash at this location BOA. It’s insane"

"ATM machine glitched out while it was depositing my money and the worker said he couldn’t help. Stupid and useless. Had to leave it processing hoping it didn’t dispense my money"

"I deposit for businesses account. They close at 4:00PM. I come on 3:45 they tell me that’s too late for deposit. They tell me only this time but no more next time. Just because they are small bank. No late than 2PM. The way the Supervise talk to me like they don’t want to take my deposit. This is how the Bank of America treat the customer ?????"

"It's disappointing to know Bank of America at College Point closes for none ATM in person service on both Saturday and Sunday while most of other banks in the area are open for at least half day Saturday or even Sunday. How can boa stay competitive by doing so? Can boa at least match what other banks are doing from availablity perspective? Otherwise it may not be surprising for losing customers to your competitors."

"Every one in this branch is very helpful, I went with my mother, who had a lot of questions and we were helped by a customer representative Ruru Zhou, she took the time to explain everything leaving us with full confidence with this branch. Also I want to mention John, and Anna who also very helpful. At this time with the covid 19 crisis. It's nice to know they are there to assist you."