Valley Bank

"The Team at Valley are always polite and helpful. They truly care about me personally and my business. They are always working to make my banking experience better."

"Possible to give a negative 10000. Me and my wife just moved here from Atlanta I’m not gonna lie we’re colored did not feel comfortable in that branch at all at all we left immediately and then my triplets told me dad did you do research on the bank go on website see how the customer service is so on my answer was no when I went onto the computer I was blown away how many horrid stories about people losing their money wow so I’m happy that this happened Now for the future I will do research before just picking any bank good lesson to learn Even though whoever’s colored you know always leaves you uncomfortable"

"Calling out hey Karen let me ask you a question you think closing someone’s account eight days before the due date when they have SSI is correct and closing their child’s account wow you’re amazing and what did I what rules did I break except you guys trying to cover up your inability to do your job and if you think by closing my account is gonna shut me up it’s not I’m gonna go to every social media platform there is to expose the negligence of VALLY bank I did not do anything with VALLY I did not break any rules I never even had an overdraft nothing and what did my kid do what do you penalizing my son you’re closing so my son don’t get our SSI checks and we have to wait for a check so we have no money wow you’re an amazing human being and I have so and I’m filing a complaint so I’m going against that with my lawyer I should be given till September I was leaving anyway you think I’m gonna stay with the bank that steals money for me and your opinion because I already met three people that said the similar situations happened to them but they couldn’t afford a Lawyer I came to your branch open dispute you guys never opened it corrupt and disgusting and do not go anywhere else I will not stop until I get Justice"

"Our company's new relationship with Valley Bank in Fort Lee, NJ has been an absolute godsend - finding them and opening up a new account with them was not only a smooth process, but has also resulted in one of the best banking relationships we've ever had. Everybody there is SUPER responsive and just such a pleasure to deal with. Almost every single headache we've had with our previous banking partners are all but gone since we started with Valley and it's only getting better by the day. I'd like to give a special shoutout to the two people at the bank we deal with most: Milly Pena and Maria Rodriguez. They made our onboarding process as smooth and seamless as can be, and as our account representative, Milly is just the best of the best. I genuinely could not recommend this bank or these people enough!"

"I cannot say enough that this bank is by far the worst bank I ever had two encounter or deal with the amount of money I’ve had missing misplaced always excuses from everywhere but nothing gets done nothing gets figured out VALLY is back in the 80s they are not updated every time you call no one listens to you on the phone I’ve changed my address in the branch and it’s still done wrong anytime you have a question nobody knows the answer You file a complaint never gets read you file a dispute it gets written wrong you ask questions everyone says I don’t know it’s ridiculous and the fact is that the bank steals peoples money I have proof it’s done to me they steal your money they just do it in such a perfect micro way that you can’t tell but if you pay attention You catch it and if I’m one imagine how many others there like me people don’t listen and your money gets taken from you and nobody cares the dispute team oh my God talk about horrendous horrific people they don’t check their emails they don’t do nothing and they just deny your dispute and say nothing was wrong when there’s 1 million things wrong And if you have to hire an attorney to your bank what does that say time to get a bank so I advise everyone go somewhere else anywhere OK get the green dot at WALGREENS online bank is better than VALLY this is a atrocious atrocious horrible no words I’m just finishing up my issues and I’m going to another bank if I could save someone a headache that I’ve had then my job is done but just go somewhere else"