PNC Bank 264 Broad Avenue, Palisades Park, NJ 07650

"Very rude people. No one helped us and we needed a document notarized and they said they could do it but then after making us wait for 30 minutes said they couldn’t do it. It makes me want to switch banks."

"Had a great first time experience with Domenica. She was empathetic with the situation I was in and assured me that she’d help figure it all out and she did! She was so friendly yet efficient at her job I was so grateful for her in that moment and will be going back to her in the future!"

"My mother needed a help to set up online banking, so I made an appointment for her at the PNC Palisades Park branch, and we went there together. The representative name Melany gave me a spot at 3pm. So I arrived the branch at 2:59pm. But when I told the manager (mid age female, don't know her name) about my appointment, she rudely and aggressively said that I needed to wait because there was another customer at 3pm. So I waited for half an hour, but the manager was still helping the customer. Unfortunately I couldn't wait any longer due to pick up my baby. So I told Melany about my appointment, then she just realized about my appointment at that time. This was very unprofessional and I was very disappointed. I have been a long time customer with PNC and never had such a experience at any other branches. They should aware how difficult to make a branch visit for some customers like me, who has 6months old baby. Now I have to make another appointment because they wasted my time."

"The bank employees here have the audacity to stand outside of the bank as parking patrol to tell people where they can and cannot park rather than going inside to do their job. One of these bank employees harassed me and my 5 year old daughter as I was dropping her off to school and threatened to call the police because of where I pulled my car over. She ruined the start of the day for my kid and her first day of school. Get a life loser."