NVE Bank 1505 Teaneck Road, Teaneck, NJ 07666

"My experience at this branch has always been awful, which lead to my discontinuation. I took my grandmother to this branch in October to take care of some business. Mind you, my grandmother’s mobility is increasingly deteriorating and it is quite obvious. She and my grandfather have been a member of NVE back for over 30 years. She wanted to order more checks but was told by a branch manager that wasn’t there that since she has been a member for as long as she has and the amount in her account, she didn’t have to pay the shipping fee for her checks. We saw Oscar, who is one of the branch managers and divulged this information to him. He in return told us that there was nothing he could do. When my grandmother asked why he couldn’t override the system when he is, in fact, a manager, his response was, “I can but I won’t”! My grandmother was forced to leave this branch barely able to walk with a cane and go to the Englewood branch to finish conducting her business. Englewood’s branch has always given Exemplary customer service. Oscar should be fired as a branch manager with the way he conducted business. That was absolutely appalling and ridiculous. My grandmother is now ready to pull all accounts and discontinue business with this branch, all because of this poor experience. Can you imagine being a patron of a company for over 30 years and going into the original branch where you started your journey and right in the town that you reside and then treat you like nothing? How inhumane and unprofessional. A truly disheartening experience to say the least for my grandmother and myself, both being members of this bank."

"Amazing Customer Service! Having a good experience with them currently. I do recommend if you want a bank with one on one focus on their customers."

"Terrible bank in general with stupid policies and very low rates on all accounts. Also they require too much money to open up accounts"