Chase Bank

"My mother opened an account here today with the assistance of Nicholas. He efficiently opened her new checking and savings accounts, set up the app, and even set up Zelle—all within just 30 minutes. His service was exceptionally fast, accurate, and courteous! My mother was very grateful for his help and asked me to leave a five-star review for him. She mentioned that this was the fastest, easiest, and most convenient account-opening experience she has ever had. We hope this review reaches Nicholas, and we highly recommend him to anyone needing to work with a banker. Nicholas is truly outstanding!"

"After being a loyal member of Chase bank for years, I was extremely disappointed with the terrible customer service. I needed to open a new account and I was waiting nearly 30 minutes before I finally realized that this branch has no regard for customer service. I don’t recommend anyone to visit this branch in person and instead should use the app."

"Daniel Moon is the best private client banker. He has plenty of knowledge about finance and bank services. He is always kind and give me great help."

"Parents have been working with Kenneth Potts for many years now and I recently became a member of Chase Bank. Kenneth really is great at what he does and is essentially our family banker. Much appreciate his superb customer service and his genuine care. Will be a customer here for many years to come."

"I brought my 9 year old to this branch for her very first bank account and to deposit her piggy bank savings. Totally regretting that I did as I’ve never met a bank personnel so unpleasant, unable to provide info we needed and much too eager to direct us to online services when we were sitting right across the desk from her! I thought it’d be a good, first, banking experience for my daughter, but perhaps such thing with Chase is only possible when you’re dealing with “$50K+”."