Capital One Bank
464 New Jersey 17, Paramus, New Jersey 07652
About the Capital One Bank
Welcome to Capital One Bank, conveniently located at 464 New Jersey 17, Paramus, New Jersey. As a trusted name in the financial industry, we are dedicated to providing exceptional banking services to meet all your financial needs. Whether you're looking to manage your personal finances, seeking investment opportunities, or in need of a reliable ATM, our Paramus branch is here to assist you.
Our range of services includes personal and business banking, loans, credit cards, and wealth management solutions, all designed to help you achieve your financial goals. Our friendly and knowledgeable staff are committed to offering personalized service, ensuring a seamless and efficient banking experience.
At Capital One Bank, we prioritize your convenience and security. Our state-of-the-art ATMs offer quick and easy access to your funds, and our digital banking tools allow you to manage your accounts from anywhere, anytime.
Visit us today at our Paramus location and discover why Capital One Bank is the preferred choice for individuals and businesses alike. We look forward to serving you and helping you on your financial journey.
Photos of Capital One Bank
464 New Jersey 17, Paramus, New Jersey 07652, United States
Opening hours of Capital One Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Capital One Bank
"I attempted to make a $1,000 payment to my credit card using the ATM machine, as I was advised during my last visit that it would be easier than paying at the front desk. Unfortunately, the machine jammed and did not return my money. When I reported the issue, I was informed that they had experienced problems with the machine earlier in the day but had not placed an 'out of service' sign on it. The sign was only put up after my incident. Now, I'm unable to make the payment, and my money is still missing."
"This is a special shoutout to Arlin Ventura. I've been having technical issues with capital one since I opened my account. And, because i live in Connecticut It was difficult for me to travel every time they need an in person verification which I had already done couple of times in NYC. I had almost lost all my interest and was planning to close all accounts. This lady here, not only patiently helped me and talked to customer service, explained them the situation multiple times, made me feel comfortable. And finally resolved the situation. Even though the bank was at fault, she apologized several times, and trust me, the issue I was facing took more than a year to resolve. I want to thank her for her patience, as she tried to understand the whole situation and handled it professionally. It was resolved in May of 2024. While cleaning my bag I found her card and wanted to write this review to thank her and appreciate her for her dedication. Thank you Arlin!"
"I have banked with Capital One for years but have never had a need to go to a physical bank since opening the account. Today I needed to conduct a transaction that could not be done electronically and went into the Paramus, NJ branch. The service I received was excellent, so much so that I am writing a review for a bank! Each associate that I had the pleasure of speaking with was friendly and helpful, especially Stacie; service was fast and efficient."
"One of the male tellers who works on Wednesdays had my license in front of him and still decided to call me Kevin. I was extremely offended and believe that this is an instance of racial stereotyping/discrimination. Kevin is considered a “common” Asian name and I think this shows a lack of sensitivity and customer care. He had access to my full name yet decided to address me however he wanted. He also kept me for an inordinate amount of time in the bank because of text identity verification. The solution was to verify via phone call… This makes me doubt the credentials of staff if it takes a phone-call to back-end just to have me call to verify identity rather than text."
"Waited on line while 2 of the 3 bank tellers were not helping customers. Finally a fourth teller called me over. Tried to open a cd but the guy wouldn't open and said he was about to close."
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