Citi 845 Central Park Avenue, Scarsdale, NY 10583

"Was there about a month ago and the line was almost out the door. I went to the front of the line to speak to a teller and ask a woman by the name of Jackie H. if she could help and she stared at me and said that I am an area manager and looked at me to get back in line. If you are an area manager why are you not staffing properly? And why are you being so rude to clients. After I spoke with her she ran and hid in a little office in the back. I have been going to this branch for 25 years and honestly feel bad for them they are understaffed."

"they waste your time first call me to ask if I have to make an appointment to open an account? They tell me no!!! after I'm in the place they tell me it's only by appointment what kind of service"

"Had an account opened by the manager Leah. Over 2 weeks and still haven’t gotten my card which was I was told would be expedited. Called Citibank to find out it was never even ordered. 5 figure deposit that I have no access to unless I go to a teller with a bunch of documents. Lower your expectations for this place. What a joke."

"Citibank shouldn't open accounts on people and then close them on them three days later and then refuse to release your money you put into that account to you when you go into the branch they should release those funds to you. I had no money in my pocket and they refused to give me my money out of my account. Thank God for one of the one banker that works there she felt bad for me and helped me out with a few bucks so I could get home. Otherwise I would have had no way to get home. Today cause they refused to release my money back to me in Cash and unblock the account."

"This is a fairly decent branch. It's easy to locate and to get to. Parking is ample. Clean and quiet place for transacting business."