Citibank 65 Main Street, Hastings-on-Hudson, NY 10706

"Citibank Branch in Hastings on the Hudson, NY is one of the best branches , I have dealt with. I have used this branch for business and personal and the staff and branch manager, are very warm , friendly and most of all helpful. They are there to help with all of your banking needs and if you need financial help they connect you with the right department of Citibank to get all of your financial assistance in a timely manner. I highly recommend this branch and Citibank for all of your banking and financial needs. The tellers are above and beyond accommodating to all customers who walk in. Tell your friends to open a Bank account at this branch and be treated with the courtesy that all banks need to give their customers. Maria Corrales"

"We called the bank at 11:45am and queried whether there was a notary available they told us yes. We got to the bank at 12:00 pm and was told that there is just one person in front of us with the notary and it should be about 20 minutes before we are seen. We decided to wait with a 20 month old in hand we waited patiently. As we stood there waiting, the notary finishes with her client and exits her office, as she steps out the teller informs her that we are next and we have been waiting to see her. She then proceeds to the teller's station and starts to assist her with her client and then she takes that gentle man inside her office and proceeds to helping him with his problem. At no point in time did she acknowledge or address us at this time we had been waiting approximately 30-35 minutes for her. It is now 1:05 pm and we are still waiting to see her. This is the WORST customer service I have ever received and to think we have been with this bank for over 13 years. We will NEVER be coming back here. TAKE MY ADVICE IF YOU HAVE A CHOICE OF GOING TO ANOTHER CITIBANK LOCATION DO THAT."

"Me, my wife and 1.5 year old Arrived here at noon today to have something notarized. We were told that the notary was in was with another customer and it will take about 20 minutes. We waited and another gentleman came him about 25 minutes later and was being taken care of by the teller. So issue came up with for the gentleman account with the teller. The notary finished with the first customer and came out to assist the gentleman. The teller told her that we were before and waiting, but she took him in with her and started working on his problem. No one acknowledged us again or apologized to us"

"They have a local phone number, but no one ever answers it. It is forwarded to an automated system, even though I have a question only a human can answer. I'll call the local number one last time, if I post this review, you know I got forwarded one more time!"

"Worst experience ever with Citibank well this branch, I mostly deal with the Pelham Manor branch great branch never had no issues and your problems extremely helpful. But this one right here on Hastings on the Hudson the worst to start off There is no parking at all secondly I’m having issues with my bank account because of an online transaction long story short I’m using my wife’s account to deposit my checks, every others branch I go to no problems at all this one right here Did not want to deposit my check I asked for the manager there’s no manager to be found. I will never ever in my life go to that branch Hastings on the Hudson ever again in my entire life. I wish I could give them zero stars"