Trustco Bank
100 Clearbrook Road, Elmsford, New York 10523
About the Trustco Bank
Welcome to Trustco Bank, your reliable financial partner located at 100 Clearbrook Road, Elmsford, New York 10523. As a trusted institution in the banking, finance, and ATM sectors, we pride ourselves on delivering exceptional Home Town service to our valued customers. With over 120 years of experience, we offer innovative banking products and solutions designed to help you achieve your financial goals in an ever-changing rate environment.
At Trustco Bank, we are committed to supporting our community and empowering individuals through our comprehensive range of services. From mortgage applications you can start at home to state-of-the-art mobile banking with remote deposit capabilities, we make banking convenient and accessible. As part of the Allpoint ATM Network, our customers enjoy access to over 55,000 surcharge-free ATMs, ensuring ease and flexibility wherever you are.
Our accolades speak to our dedication and service excellence. We have been voted the #1 Bank in the Capital District by the Times Union and recognized by Newsweek as the Best Small Bank in New York State. We are also proud recipients of the “Bestie Award” in the Capital Region by Capital Region Living Magazine, and have been acknowledged by the Albany Business Review for our significant deposit holdings and leadership.
Join us in our community initiatives, like the Trustco Bank Veteran Active Duty Run for Freedom 5K, and benefit from our special financial offerings, such as our Home Equity Credit Line with no appraisal or origination fees. Whether you're buying a home, looking for a fixed-rate home equity credit line, or exploring IRA investment options, Trustco Bank is here to help.
We invite you to come home to Trustco, your Home Town Bank, where tradition meets forward-thinking solutions. Visit us in person or online at www.trustcobank.com to explore how we can serve you. Equal Housing Lender, Member FDIC. NMLS Identifier 474376.
Photos of Trustco Bank
100 Clearbrook Road, Elmsford, New York 10523, United States
Opening hours of Trustco Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Trustco Bank
"Nyro Lewis helped us open a safety deposit account and checking account and then solve some early issues with the app and information about loans. He is an excellent manager, very knowledgeable and pleasant. Go with Trustco and the heck with Citibank and all those mega banks that don't care about you."
"Our Trustco Bank experience was exceptional, thanks to William's responsiveness, extensive knowledge, and years of experience. He kept us consistently informed with timely updates, ensuring a remarkably fast and tailored process that prioritized our best interests."
"Working with William was a great experience. He was always available and flexible with his time. Additionally, when we had to pause the process for some time, he made sure to follow up adequately."
"Frustrated and upset. Was told from the beginning of the mortgage loan process that we would be able to close on our new home before Christmas. We had all of our ducks in a row and so did the seller. The appraisal was late on their report and took forever. There seemed to be a huge lack of communication between William Jenz at the branch who we worked with and corporate. It is one thing to promise we would get in before Christmas then keep changing our closing dates to December 28 to December 29. Then saying ... “if we sign the last piece of paperwork we can have you in December 24th, to now it possibly being January 4th. Trustco is a small bank that seems to be highly unorganized. They do have some decent loan programs but other than that stay away! Giving your word is a big thing with my family and I and Trustco broke theirs multiple times. If we weren’t so far into the process we would go another route and I suggest you do if you haven’t started the process yet. Hope this helps!"
"I had a awesome time chatting with tellers about Lake George, I felt like a close friend, we laughed, we talked, I did my business and went on my way."
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