M&T Bank

"Excellent place, Manager Claude at the New City is friendly and professional. My issues were resolved immediately."

"This bank is allowing my violent ex, Matt Mendrala, to continuously make claims that he never spent money that he did & they credit him for it. He went to the strip club last year & spent ~$4k, his POA told M&T bank that he didn't spend that at the club so they gave him his money back. He used his M&T bank account while we were together to pay on my Capital One credit card, I would give him cash for his M&T then he would use his M&T to pay for my Capital One statements, now that I am broken up with him & have a domestic violence injunction against him, he is calling M&T to refund him OVER $500...MONTHS after we were using his M&T account to pay on my Capital One card. So now M&T refuses to even acknowledge or act like they understand the situation, that they are just giving Mr. Mendrala free money left & right, not investigating the claims that he's making. If you want free money handed to you, just open an account with M&T bank, spend all your money & then claim you weren't the one spending it! They're allowing my abuser to continue financially abusing me almost 6 whole months after I left him, it's the end of December & all of the payments they are stealing back are from the first half of 2023. I was also in New City, New York with my abuser earlier this year when he was trying to claim that his POA was "stealing" $60k from him & he was demanding the bank credit him or criminally charge her. He's a maniac, so are the tellers at this bank for allowing it all continuously & my lawyer will be in contact with M&T"

"One teller and three people having personal conversations behind this poor girl (teller). Management needs to evaluate this branch."

"Nobody wants to work there. Has room for 6 tellers. Only has 1 teller. Then they send that teller to lunch and the 3 other people just sit at their desk. If ur teller is at lunch they have to be replaced with someone. Your there to do business"

"Handed them a check that had their name and seal of approval on it, was told they don’t cash it on a Saturday unless I opened up an account with them. Clearly a method used so the teller can get their sales numbers up. First and last time I ever do business with this branch and this company again"