United States Postal Service 384 Main Street, City of Orange, NJ 07050

"This Post Office Needs Help They Don't Have Enough Employees Working At The Window When People Come There To Take Care of Their Business.It Always A Long Line And People Get Frustrated They Start Cussing At The Worker Which Is Wrong. So I Feel Like This If They Have A Problem Ask To Speak To A Supervisor Maybe She Can Help Out."

"I will never use the post office again ! The second time in a month that there is a problem. One time somebody sent me a package I received a notification that the package was delivered I never received it. They could never find it I still don't have the package. My wife overnighted me an envelope from Massachusetts to New Jersey paid $32 for the overnight fee. It did not show the next day and it did not show the day after that. Nobody gets on the phone to help you out and nobody cares if I were you I would not use their services ."

"What is going on with this post office... I received about 5 pieces of mail in my box different address.. I'm assuming the mail carrier was pissed off that day and maybe gave up on their job.... One piece of mail was extremely important from a courthouse!! I myself took those pieces of mail to the right building.. that is just wrong in every aspect.. over the years I've had a few pieces of important mail and packages that were never delivered.... Just walked into my building and there's piles of mail dumped with different addresses... Just WOW"

"I am compelled to leave a review regarding my recent visit to the Orange Post Office in Orange, New Jersey, as my experience was incredibly disappointing. As a long-time resident of Orange and a frequent customer of this post office, I have unfortunately encountered consistent issues with customer service, but my most recent visit on April 10th, 2024, was particularly egregious. Upon entering the post office to send a package and check my post box, I approached the window for assistance. The employee, Lynnette, was unhelpful and exhibited unprofessional behavior throughout our interaction. Despite politely asking for assistance and being in the process of completing a certified mail form, Lynnette accused me of having an attitude and refused to serve me without any valid reason. When I requested to speak with a manager to address the situation, Lynnette ignored my request and continued serving other customers, leaving me stranded at the window. This level of disregard for customer satisfaction is unacceptable and reflects poorly on the professionalism of the staff at this location. Furthermore, the supervisor's handling of the situation was dismissive and lacked any form of apology or acknowledgment of the unprofessional behavior displayed by Lynnette. As a customer, I expect to be treated with respect and courtesy, regardless of any perceived attitude. Overall, my experience at the Orange Post Office was extremely disappointing, and I urge management to take swift action to address the issues with customer service and ensure that all employees uphold the standards of professionalism expected from a government agency. I hope that by sharing my experience, it will prompt positive changes to improve the service quality at the Orange Post Office and provide a better experience for all customers."

"Having to wait at window 5 for 30 minutes and no one showed up is insane. The representatives at the customer service counter rung the bell at least 4 times in the 30 minutes. Thank you to Tanaiza who went above and beyond to assist me and help me situate my mail forwarding matter. Without her help I would still be there as I type this."