United States Postal Service 700 Columbus Avenue, Manhattan, New York 10025

"Why am I here reviewing a USPS? I have been to several USPSs in my life and it’s always been a dreadful and painstaking process that triggers my anxiety. But the staff in this USPS were extremely kind and patient. Giving us recommendations on what would be the best and most cost effective way to send a gift. She was good listener and a wonderful communicator and got my Saturday to a grateful start. Highly recommend!!!"

"Has to be the one of the nicest encounters at a post office in the upper west side. very friendly and helpful staff."

"This location of USPS is great!! The staff are efficient + kind and the wait is never too long. Each time I need to make a Post Office stop on the UWS near 97th Street, this is my go-to!"

"I was in the area and needed to mail something. I didn’t notice the business hours posted outside in the window. Upon entering the Post Office, there are steps however there is also an accessible lift available for anyone who needs assistance. My item already had a stamp on it so all I needed to do was drop it off in the designated mail slot. I did not interact with any of the staff. The Post Office was empty though. I went around lunchtime and there were no lines and hardly anyone inside. The collection times near the mail drop needs to be replaced as it’s faded out. The window hours are posted clearly. There is also a self-service machine located near the mail drop off area. This location is also accessible via public transportation."