U-Haul Moving & Storage of North Bergen 6701 Tonnelle Avenue, North Bergen, NJ 07047

"Rent at your own risk , been paying for close to two years , one day I needed access to my unit due to an emergency I arrived 1 min late after 10 , call customer service , transferred me from one to another department, couldn’t give me one time emergency access. Asked for a call from district manager has been a week and no call yet. Unacceptable that a company as big a this doesn’t have an emergency plan in place to assist a client that needs access to his property due to emergency. They best answer was come back next day at 5am."

"My pick up & return experience was efficient and smooth at this place. Recommend getting an insurance because usually your credit card doesn’t cover U-haul trucks."

"- [ ] On July 13th, I rented a Ford Transit from U-Haul Moving & Storage in North Bergen. transport several boxes from the mini-warehouse to the apartment. and immediately returned the car. They charged me money for a scratch on the roof, which I could not do because I was driving around the city and did not go into the garage. I do not recommend this company. Almost $300 for someone else's scratch, even though I took out insurance. I was very upset about this. I think they charge a lot of people for the same old scratch. these are scammers. Very bad experience."

"I always thought that uhaul is the best but at this location i had worst experience possible. When i moved in the front desk lady did not had my reservation and i was ok to take another storage room, later she wanted a second phone number and i gave my mom number but my mom did not respond. And the Uhaul Lady refuse to give me the storage room which was a shoke for me because i was driving 3 days almost non stop from Texas to NJ and did not know what to do with the stuff in the trailer if they did not give me the strorage room. I was lucky that Michael manager of that location helped me to get the storage room."

"Thank you for your exceptional work and for ensuring everything was the safest it could be! Shoutout to Mustafa for his dedication! Thanks to Ethan, another guy and the two lovely ladies who assisted us as well. It was a great experience!"