Queens Public Library at Baisley Park 117-11 Sutphin Boulevard, Queens, NY 11436

"I used to come to this library when I was younger and this is my first time as an adult that I have come back to it. I wanted to continue supporting it, but I discovered that there's barely any charger ports for laptops! Only one small area has places to connect your laptop to and that's really unfortunate because I think more people would come to this location if they had that amenity. Other than that, it is a nice location to go to read at. Still some noise like people have mentioned in previous reviews. Just thought that this library would have been improved after they shut it down during covid. The city needs to do better."

"I've been visiting libraries in Queens area and I too have experienced Loud talking staff. I recommend Elmhurst as the best for a quiet library experience. Why won't management do something about this noise level? Are they too noisy to 'hear' there is a Problem in their libraries? Lastly the inattentiveness of the staff neglecting to amend wrong information that they are open on Saturdays and they're not!!"

"This is the closest library to my home. It's small but quaint and always clean. My biggest issue is the noise level. I understand that there are not rooms separating the different sections in the library and that's fine because, as previously mentioned, it's a small establishment. However, the employees are usually the loudest one in the library. They're always having conversations, usually right next to each other, and you could hear them on the opposite end. They make no attempts to use their inside voice; always very loud and some of them are very rude and need in service for customer relations because they are not fit for their position. Another issue is that they only have about six computers but many times persons have to be put on a wait list because this one employee is occupying the computer (usually playing candy crush or something of the sort). In my humble opinion, the entire staff should be replaced, from the bottom on up."

"I find that the library is quiet and comfortable but I find the non American staff is rude and curt. Particularly the male who sits in the front he does not articulate in English that well and although I thought it was just me who vaguely understood him I found another gentleman had the same experience he tends to avoid you and act busy when needing help and blows you"