Queens Public Library at Central 89-11 Merrick Boulevard, Queens, New York 11432,

"Came here for IDNYC today. Pretty quick. It took 1 hour. For it to be faster process bring all correct documents and filled application so they can call you and take your photo then you can leave."

"Building is impressive. Wide selection of books. Getting a library card is an invasive process. They didn't have any knowledge of an Educator's Library card when I first asked. Hopefully when I go back sobering will know. The staff is helpful."

"My name is Mariel Gomez , I’m an architect from Dominican Republic .English is my second language . I was lucky to get into the Adult Learning Center to take the ESL class on the Central Library . I had the most amazing teacher Mara Kotler . She was so interested in not only teaching us the language but also showing us how to understand the American Culture. They are making such a remarkable job with the English classes and with the other programs that they are offering. It is incredible the amount of people that receive help in that Center. It is disappointing to hear about the budget cuts they are expecting this year again. Libraries should be having more support to have more educated and respectful citizens."

"Love this Central Library, especially the kids discovery area, which is unfortunately under construction at the moment, currently scheduled to be completed summer 2024. The teen center is also really nice and spacious. Its is usually pretty packed so if your coming with your laptop, be prepared to work at a table with other people if you need a charger. The librarians are not always friendly, but it could be worse!"

"Yesterday, I went to the IDNYC Enrollment Center located inside this library. Big mistake on my part. I would advise others to avoid doing the same because the staff here generally tends to be excessively rude, obnoxious, combative, flippant, dismissive or some combination of the above. In particular though, the employee in the photograph takes the cake of the day. I simply went to her work station to ask a question regarding my application. Considering the fact that I have been waiting three weeks without any communication from them, I should have been snappy at the very least - yet I purposely went about being calm and polite in spite of this. Before I could even get four words out of my mouth, she shouts at the top of her lungs in a rude manner "I can't answer questions now" and storms away from me. No attempt to even find me another employee who could answer my question, nothing. Still, I kept my calm and politely tried to ask her whom I could go to. Would you believe she then waved me off and turned her back on me demonstratively? Unbelievable. I then decided to take her photo and explain to her that I would be leaving this review since the public deserves to know the type of customer service they will receive when they visit a place. I didn't even get any closer to her, in fact I took the photo from at least 20 feet away. She decides at this point to scream at the top of her lungs again for security and tells them that "I'm not allowed to take photos of her." Wrong, as I explained to her - it is a public place. Even the security guard who responded to the incident fully agreed with me and had to admonish this lady (and I use the term 'lady' loosely, considering her behavior) to keep her voice down. If you for some reason absolutely have no other choice and decide to patronize this location, do so at your own risk!"