United States Postal Service 229 Main Street, Little Falls, NJ 07424

"This location is a hell hole. Packages get accidentally sent to other post offices after they are received at the little falls post office. Instead of delivering today, my packages are now at the Glen Rock post office. I live in little falls. Not only is the mail system they run inept but the male clerk that works at the desk is EXTREMELY RUDE - pretty much every time I've ever interacted was a bad experience with them."

"I put my appointment at 10 am , came in before 10 the store is still close they open 10 am why would you put on your website for that time if ya gonna be close still and the guy in the counter calls for ppl for 10:15 am I’m confused but I still stand behind the lady they attended so it is my fault for not asking. But I told him hey I had an appointment at ten the guy says I wasn’t here and I’ve been here since before they open and he see that I’ve been behind the lady the whole time and also the lady in the counter saw me since she started opening the store. Why lie about that ?? I left the store because I honestly didn’t wanna Argue nor get attended badly. Also he spoke to me rudely. Am I wrong for leaving because of that?"

"This office has extremely rude and inadept staff highly unprofessional at running operations. I attended for a passport application, called ahead of time, and was asked to come at a certain time. Then while at the location, I waited patiently for an hour to be called. When I asked how much longer do I need to wait, they said they don't know and it could take hours. They had no answer for why they asked me to walk-in at a certain time when they couldn't attend to me. The supervisor was not helpful and shrugged off the responsibility for misinformation her staff provided to me on phone. Will not visit this poorly managed operation ever again. The lady on the front staff is cold and impolite. Please stay away!"

"Pretty flawless passport application process. Made my appointment online, showed up on time, and had all my documents, passport application, money order, and passport photo handy, you can take a passport photo here as well. I was done and out of there in 15 mins."