Paterson Building Inspector

"the WORST customer service ever ,,, terrible, Worst service, lacking respect, no conscience, and no regard for the importance of the caller's time."

"The Most Corrupted Planning & Zoning & Building Department In The State Of New Jersey. 2 1/2 Month For A Permit Approval. Customer Service Very Poor And Un Professional."

"If Newark and Camden had a baby it would of gave birth to this cesspool of a township. I have never encountered a township with such low IQ people i almost smashed my keyboard at the anger i have from the excuses they give not to work. We drove 4 hours round trip to drop off permits but were turned away because they were not in folders for the construction office to hang in there filing cabinets. Do you want me to come price out the permits for you as well. The fact that they can dress them selves in the morning must be a contributing factor for the Einstein award."

"Is funny how you pay so much taxes to this city to get such of terrible customer service experience. This department is not an exception. They will make you come back if you are missing paper that they actually have on their records but are too lazy or incompetent to do their jobs nor they will explain in detail or at least in a nice way which papers you need, most of them have bad attitude. I hate that I own businesses in this city and have to deal with this people. Let me empathize once more. They are TERRIBLE!"

"I’ve scheduled 3 inspections for today (electrical, building and plumbing). They gave me a waiting time 9am-2pm. The building & electrical inspectors showed up around 10:20am and gave me the approval stickers. One of them told me that that was the last inspection but I told him that I was still waiting for the plumbing inspector. Immediately, I called the building department and asked her if the plumbing inspector was coming since I didn’t want to wait till 2pm if the inspector wasn’t coming. She told me to email them. I sent 3 emails and the inspector didn’t show up. I waited till approx 2:10pm. I called to let them know and to speak with the manager when I found out that it was their mistake and they didn’t schedule the plumbing appointment. The manager just told me just go back again like nothing happened and she also said it was a human mistake. This is the most irresponsible department I’ve have ever deal with."