United States Postal Service 20 Washington Street, Cresskill, NJ 07626

"Just horrible. My package was never delivered so I went into the office to check on it. This black lady at the front, who was just on her phone watching videos, asked me to step aside so her “boss” can help me. The boss doesn’t show up and I am told to wait until her boss is ready to see me, I’m waiting and waiting and I ask her when she is going to help me and she said her boss cannot stop everything and come to help me if I have a problem I can just leave then. Problem Is that these workers are getting paid and they are not doing their job. It’s like almost normal for them to just be on their phones and watch videos all day and for customer to just wait around for when they’re ready to see them. Plus they are sooooooo rude. Why does she need her boss to track a package? She is just literally sitting there laughing watching videos on her phone. Don’t come here. So ridiculous"

"The name of the horrific worker mentioned in all the reviews is DOMINIQUE. I have NEVER encountered such sheer incompetence and rudeness as I did when dealing with Dominique. From the moment I stepped into the post office, it was evident that professionalism and basic decency were foreign concepts to this individual. Her incapability was astonishing; she bungled simple tasks with an impressive consistency that bordered on deliberate sabotage. Her shockingly dismissive and hostile attitude made it one of the worst human to human experiences I’ve ever experienced. Dominique seemed to take sick pleasure in belittling and berating me, as if it were a personal vendetta. I was speechless. All for asking if there was some tape I could use. Her aggressive behavior left me feeling not only confused but genuinely concerned for the well-being of other patrons. It's clear that Dominique is in dire need of retraining or perhaps a change in career altogether. Her utter disregard for basic customer service standards is not only unprofessional but downright appalling. I returned later to speak to the postmaster and she was kind and understanding, apologizing on behalf of Dominique. I was told I was the third victim of the day and that she is a chronic repeat offender (as evident in all the other reviews). The other workers have always been kind, but Dominique seems unhinged and genuinely needs therapy. If you are ever unfortunate enough to encounter Dominique, just know that it’s not you, it’s her. USPS, please consider retraining her in basic human decency or altogether let her go. She is tainting your business image."

"So rude. Just rude. I visited this usps branch with the item I wanted to return, and the return label usps eligible. When I show the return label to one worker, he said I can not use any box or bag of usps and I have to buy the box. Also, one worker said I have to buy the Scotch tape. Both workers' manor were horrible. They looked like they were enjoying to trick and make fun of their customers. Just horrible."

"I've been in Tenafly for over 12 years, and I use USPS services almost on weekly basis. The staff have been always helpful, respectful and very professional. Seems like only folks who had a less than great experience, bother to leave a rating, and just stick a single star for no clear reason."

"I cane this morning June 15 the office was empty only the lady that works, I asked her to stamp with date a letter and she refused, I explain that date is important because it’s payment for taxes, she refused again, she was busy playing cards on her Cellphone, I asked again explaining that my wife asked the date stamp because it’s for her business and she replied rudely: Your wife is not working here , wile continue playing on her Cellphone. As someone that lives in the town and use the office service often I was shocked and disappointed, we are paying her salary with our taxes hoping to get the best service but getting an attitude from a lady that is busy playing on her cellphone instead working!"